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There are several Communication Message for Forums. The default Subject, Body and Trigger information for each message is listed below. These may differ than what your System Administrator set up in the root LearnCenter. You have the ability to edit message defaults on a per-LearnCenter basis. See Editing Communication Messages and Communication Message - Automation for instructions.
Some messages can be configured using triggers and some with multiple action dates. The following table lists all available messages, and their action date and trigger availability.
| Message Name | Recipient | Subject | Message Body | Before/ Upon/ After | Action Date | Configurable by Time Frame | Description | Trigger Available |
|---|---|---|---|---|---|---|---|---|
| Approve Message |
Administrator
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A post has been made in forum [[Forum]] that requires approval | You are receiving this notification to inform you that a new message was posted in the thread [[Thread]] in the [[Forum]] forum that requires approval. Click <a href="[[Link]]">here</a> to view the posting or paste this link in a browser: [[Link]]. | Upon | Message Posted | No | This message is sent when a User posts a message in Forums, and approval is required before it is viewable publicly. | No |
| Email Thread | User | [[User First Name]] [[User Last Name]] recommends a forum for you to view | [[User First Name]] [[User Last Name]] recommends a forum thread in the [[Forum]] forum for you to view. Click <a href="[[Link]]">here</a> to view the posting or paste this link in a browser: [[Link]]. | Upon | Thread Recommendation | No | This message is sent when User recommends a Forum thread to another User. | No |
| Forum Reply | User | A reply has been made to your forum post | A reply was posted in the thread [[Thread]] in the [[Forum]] forum. Click <a href="[[Link]]">here</a> to view the posting or paste this link in a browser: [[Link]]. | Upon | Reply to Forum Post | No | This message is sent when a reply is made to a post in a Forum. | No |
| New Thread | User | A new message thread has been started the [[Forum]] forum | A new message was posted [[Thread]] in the [[Forum]] forum. Click <a href="[[Link]]">here</a> to view the posting or paste this link in a browser: [[Link]]. | Upon | Creation of New Message Thread | No | This message is sent when a new message thread is started. | No |
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